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I did the online check-in. It gave me 10 minutes to get there and I am 15 minutes away. Of course I arrived 2 or 3 minutes after the time I was suppose to be there and my wait went to 38 minutes. I waited and my name just disappeared from the list. At this point I had a meeting I needed to get to so I had to leave. This was very disappointing. I DO NOT blame the stylist or the store. I feel the online check-in probably gave me a bad time, because I am sure that the stylist would have waited. Usually, my experience at this store is always beyond excellent. So, this one star is for the online check-in not the stylist or the store. I will try again another time.
From the hair cut to the shampoo, my overall experience with Star was amazing!! Thanks for the great hair cut!!
Rated 3.0 out of 5.0 based on 2 Client reviews
"I did the online check-in. It gave me 10 minutes to get there and I am 15 minutes away. Of course I "
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"From the hair cut to the shampoo, my overall experience with Star was amazing!! Thanks for the great"